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Customer Support Key Account Manager

salary 20,000 - 30,000 /month
company-logo
job companyStartek
job location Shiva Nagar, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Key Account Manager to join our team at STARTEK. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Key Account Manager job

  1. Can freshers or experienced candidates apply for this Customer Support Key Account Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Key Account Manager role.
  2. What salary is offered for this Customer Support Key Account Manager job?
    Ans : The salary for this Customer Support Key Account Manager job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Key Account Manager job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shiva Nagar, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Key Account Manager job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Key Account Manager job is located in Shiva Nagar, Bangalore.
  8. Why should you apply for this Customer Support Key Account Manager job?
    Ans : This Customer Support Key Account Manager job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

nidhi rishi dave

Interview Address

41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka, PIN: 560042, Shiva Nagar, Bangalore
Posted 15 hours ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Key Account Manager