Key Account Manager

15,000 - 25,000 /month

Onpoint Logistics India Private Limited

Sector 2 Noida, Noida

6 - 48 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

12th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Key Account Manager to join our team at Onpoint Logistics India Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹15,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Key Account Manager job

What skills and experience do you need for this Key Account Manager job?
Ans : To apply for this Key Account Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience.
What salary is offered for this Key Account Manager job?
Ans : The salary for this Key Account Manager job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Key Account Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 2 Noida, Noida.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Key Account Manager job is open for both male and female candidates.
What does the role of Key Account Manager involve?
Ans : As a Key Account Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Key Account Manager job is located in Sector 2 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-4 years of experience is ideal for this Key Account Manager job.
Why should you apply for this Key Account Manager job?
Ans : This Key Account Manager job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.