We are looking for a Key Account Manager to join our team at Damsole Technologies to handle customer calls, provide exceptional customer support and resolve queries related to Digital Marketing. The role offers an attractive in-hand salary of ₹25,000 - ₹35,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.
More about this Customer Support Key Account Manager job
What qualifications and experience are required for this Customer Support Key Account Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Key Account Manager job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Key Account Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi Phase 2, Pune.
How many vacancies are there for this Customer Support Key Account Manager job?
Ans : There are 2 vacancies for this Customer Support Key Account Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Support Key Account Manager job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Key Account Manager job?
Ans : As a Customer Support Key Account Manager, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Key Account Manager position is Hinjewadi Phase 2, Pune.
Who is the right fit for this Customer Support Key Account Manager job?
Ans : A candidate having skills like Query Resolution with 1-3 years of experience is the right fit for this Customer Support Key Account Manager job.
What makes this Customer Support Key Account Manager job a good opportunity?
Ans : This Customer Support Key Account Manager job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 2 openings.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Query Resolution, Excellent English Communication, Client Escalation, Digital Marketing, Social Media, strategic planning, team management