Key Account Manager

10,000 - 15,000 /month

Child Support Foundation

Koramangala, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Post Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Key Account Manager to join our team at Child Support Foundation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Key Account Manager job

What is the eligibility criteria to apply for this Key Account Manager job?
Ans: The candidate should be Post Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Key Account Manager job?
Ans: This Key Account Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Key Account Manager job?
Ans: No, there is no fee applicable for applying this Key Account Manager job and during the employment with the company, i.e., Child Support Foundation.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Key Account Manager role?
Ans: There is an immediate opening of 5 Key Account Manager at Child Support Foundation
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Key Account Manager job?
Ans: This Key Account Manager job has Rotational Shift.