Key Account Executive

Job Title: Assistant Operations

Company: SSG Logistics Pvt. Ltd.
Department: Operations
Location: As per company requirement
Reporting To: Operations Head / Branch Manager

Job Summary

The Assistant Operations role supports day-to-day operational and administrative activities, with a focus on billing follow-ups, reporting, customer support, and vendor coordination to ensure smooth logistics operations.

Key Responsibilities

• Follow up on outstanding customer bills and coordinate with the accounts team for timely collections

• Prepare and submit daily operational and billing reports to Head Office

• Provide customer support for Head Office accounts, including query resolution and coordination

• Coordinate with customers for billing confirmations, PODs, and documentation

• Verify, process, and follow up on vendor bills and supporting documents

• Maintain proper records of invoices, payments, and operational documents

• Coordinate with operations, accounts, and sales teams for smooth workflow

• Ensure compliance with company policies and standard operating procedures

• Support additional operational tasks as assigned by management

Required Skills & Competencies

• Basic knowledge of logistics / transport operations

• Understanding of billing, invoicing, and follow-up procedures

• Good communication skills (email & phone)

• Basic computer skills: MS Excel, Word, Email

• Ability to multitask and handle follow-ups systematically

• Attention to detail and record maintenance

Qualification & Experience

• Graduate / Undergraduate (Commerce preferred)

• 1–3 years of experience in logistics, transport, or operations support preferred

• Freshers with relevant knowledge may also be considered

Salary & Benefits

• Salary: As per company standards and experience

• Other benefits as per company policy

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.