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Customer Support Key Account Executive

salary 40,000 - 45,000 /month
company-logo
job companyShri Shyam Placement Centre
job location Jagadhri, Yamuna Nagar
job experience3 - 6 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
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Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Key Account Executive to join our team at Shri Shyam Placement Centre. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Feed Mike. The role offers ₹40,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 3 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Customer Support Key Account Executive job

  1. What qualifications and experience are required for this Customer Support Key Account Executive position?
    Ans : Candidates should have a Graduate and above qualification with 3-6 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Key Account Executive job ranges between ₹40,000-₹45,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Key Account Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jagadhri, Yamuna Nagar.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 3-6 years of experience can apply for this Customer Support Key Account Executive job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Key Account Executive job is located in Jagadhri, Yamuna Nagar.
  8. Why should you apply for this Customer Support Key Account Executive job?
    Ans : This Customer Support Key Account Executive job offers a salary between ₹40,000-₹45,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, Medical Benefits, PF

Shift

Day

Contract Job

No

Salary

₹ 40000 - ₹ 45000

Contact Person

Manish Sharma

Interview Address

Yamuna nagar, Jagadhri, Yamuna Nagar
Posted 7 days ago

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Job Hai > Key Account Executive