Customer Support Key Account Executive

12,000 - 20,000 /month

Franch Express Courier Private Limited

Pallavaram, Chennai

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Logistics

Languages: Tamil

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Cab, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Key Account Executive to join our team at Franch Express Courier Private Limited. The role offers ₹12000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Key Account Executive job

Can freshers or experienced candidates apply for this Customer Support Key Account Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Key Account Executive role.
What salary is offered for this Customer Support Key Account Executive job?
Ans : The salary for this Customer Support Key Account Executive job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Key Account Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pallavaram, Chennai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Customer Support Key Account Executive role. No prior experience is required.
What does the role of Customer Support Key Account Executive involve?
Ans : As a Customer Support Key Account Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Key Account Executive job is located in Pallavaram, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Support Key Account Executive job.
Why should you apply for this Customer Support Key Account Executive job?
Ans : This Customer Support Key Account Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.