Key Account Executive

Client Relationship Management

·       Act as the single point of contact for all communications with assigned clients.

·       Maintain healthy, long-term relationships through regular calls, emails, and quarterly in-person meetings.

·       Understand client’s business model, demand cycles, and preferences to forecast requirements accurately.

·       Collect feedback and proactively resolve issues before they escalate.

Order & Communication Management

·       Receive and confirm monthly/quarterly orders from clients.

·       Prepare Proforma Invoice (PI) / Quotations and share with clients, ensuring PDC or payment confirmation as per terms.

·       Coordinate with Production / PPC team to schedule manufacturing according to delivery timelines.

·       Share dispatch details (invoice, tracking info) promptly with the client.

·       Liaise with the logistics team to ensure timely and safe delivery.

Payment & Credit Control

·       Track payment due dates based on agreed credit terms.

·       Ensure timely deposit and reconciliation of client payments.

·       Follow up on overdue payments in coordination with accounts/finance team.

·       Maintain credit discipline while balancing relationship health.

Client Development & Growth

·       Identify up-selling and cross-selling opportunities.

·       Ask for referrals to expand client base.

·       Explore new product developments in line with client needs.

·       Maintain order regularity by anticipating seasonal or cyclical demand.

Complaint & Issue Resolution

·       Document and track complaints to closure.

·       Work with QC, production, and logistics teams to identify root causes.

·       Ensure corrective measures are communicated back to the client.

Reporting & Documentation

·       Maintain updated client account files (orders, payments, communication logs, complaint records).

·       Submit regular performance reports to management.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Key Account Executive job

1. What is the eligibility criteria to apply for this Key Account Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Key Account Executive job?
   Ans: This Key Account Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Key Account Executive job?
   Ans: No, there is no fee applicable for applying this Key Account Executive job and during the employment with the company, i.e., Eco 365 Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Key Account Executive role?
   Ans: There is an immediate opening of 2 Key Account Executive at Eco 365 Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Key Account Executive job?
   Ans: This Key Account Executive job has Day Shift.