Key Account Executive

35,000 - 45,000 /month

Blackmelon Advance Technology Company Private Limited

Sector 142 Noida, Noida

3 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: FMCG

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits, PF

Job Description

We are looking for a Key Account Executive to join our team at Blackmelon Advance Technology Company Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Consumable Electronics Appliance . The role offers ₹35,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

More about this Key Account Executive job

What qualifications and experience are required for this Key Account Executive position?
Ans : Candidates should have a Graduate and above qualification with 3-5 years of experience and skills like Computer Knowledge, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Key Account Executive job ranges between ₹35,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Key Account Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 142 Noida, Noida.
How many vacancies are there for this Key Account Executive job?
Ans : There is 1 vacancy for this Key Account Executive role.
Is this job open for all genders?
Ans : Yes, this Key Account Executive job is open for both male and female candidates.
What are the key responsibilities of this Key Account Executive job?
Ans : As a Key Account Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Key Account Executive position is Sector 142 Noida, Noida.
Who is the right fit for this Key Account Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 3-5 years of experience is the right fit for this Key Account Executive job.
What makes this Key Account Executive job a good opportunity?
Ans : This Key Account Executive job is a good opportunity as it offers a salary between ₹35,000-₹45,000 per month. This is a Full Time job and has 1 openings.