IT Sales Executive

15,000 - 22,000 /month

Tekpillar

Adajan, Surat

1 - 2 years Experience in Customer Support / TeleCaller

New

8 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Gujarati

Graduate and above

All genders

5 days working | Day Shift

Bike, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a IT Sales Executive to join our team at Tekpillar. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹15000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this IT Sales Executive job

What is the eligibility criteria to apply for this IT Sales Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this IT Sales Executive job?
Ans: This IT Sales Executive job will have 5 working days.
Are there any charges applicable while applying or joining this IT Sales Executive job?
Ans: No, there is no fee applicable for applying this IT Sales Executive job and during the employment with the company, i.e., TEKPILLAR.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this IT Sales Executive role?
Ans: There is an immediate opening of 8 IT Sales Executive at TEKPILLAR
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this IT Sales Executive job?
Ans: This IT Sales Executive job has Day Shift.