Customer Support IT Sales Executive

15,000 - 20,000 /month

Flamors Media

1F Block New Industrial Twp 1, Faridabad

2 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a IT Sales Executive to join our team at Flamors Media. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support IT Sales Executive job

What skills and experience do you need for this Customer Support IT Sales Executive job?
Ans : To apply for this Customer Support IT Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support IT Sales Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support IT Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 1F Block New Industrial Twp 1, Faridabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-3 years of experience can apply for this Customer Support IT Sales Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Support IT Sales Executive job?
Ans : As a Customer Support IT Sales Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support IT Sales Executive job is located in 1F Block New Industrial Twp 1, Faridabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 2-3 years of experience is ideal for this Customer Support IT Sales Executive job.
Why should you apply for this Customer Support IT Sales Executive job?
Ans : This Customer Support IT Sales Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.