International Voice Process

25,000 - 38,000 /month

Zg Staffing Solutions

Manyata Tech Park, Bangalore

1 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are seeking a motivated and professional International Voice Process to join our team for Zg Staffing Solutions in Bangalore at our Manyata Tech Park location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹38000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1-4 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International Voice Process job

What is the eligibility criteria to apply for this International Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 1 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹38000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Voice Process job?
Ans: This International Voice Process job will have 6 working days.
Are there any charges applicable while applying or joining this International Voice Process job?
Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Zg Staffing Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process role?
Ans: There is an immediate opening of 10 International Voice Process at Zg Staffing Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process job?
Ans: This International Voice Process job has Rotational Shift.