Designation : Customer Support Representative
Experience : 0 to 5 Years
Salary : Negotiable
Location : Mohali
Job highlights
Shift: Night Shift
Comfortable working in a night shift
Night Shift Allowance
Freshers and experience with good communication skills can apply
Key Responsibilities
Handle customer queries through calls, chats, or other support channels.
Provide accurate information and effective solutions to customers.
Resolve customer concerns professionally within the defined timelines.
Maintain high standards of customer service and customer satisfaction.
Follow company processes, policies, and quality standards.
Maintain accurate records of customer interactions.
Candidate Requirements
Experience: 04 years in customer support/BPO/customer service.
Freshers with good communication skills can also apply.
Good verbal and written communication skills.
Comfortable working in a night shift.