International Voice Process

30,000 - 40,000 /month*

Unify Cx

Gachibowli, Hyderabad

₹5,000 incentives included

2 - 5 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Responsibilities

Provide technical support to customers via voice channels.
Diagnose and troubleshoot customer issues with products and services.
Guide customers through step-by-step solutions to technical problems.
Collaborate with other technical teams to resolve complex issues.
Maintain detailed records of customer interactions and solutions provided.
Ensure high customer satisfaction by providing timely and effective support.
Stay updated with the latest technical knowledge related to products and services

Skills

Technical troubleshooting
Customer service
Voice communication
Call handling
CRM software
Problem-solving
Time management

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this International Voice Process job

What qualifications and experience are required for this International Voice Process position?
Ans : Candidates should have a 12th Pass and above qualification with 2-5 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this International Voice Process job ranges between ₹30,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gachibowli, Hyderabad.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Voice Process job?
Ans : As a International Voice Process, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Voice Process job is located in Gachibowli, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 2-5 years of experience is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 99 openings available.