International Voice Process

10,000 - 25,000 /month

Tie-in

Sector 63 Noida, Noida

1 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Night Shift

Aadhar Card

Job Description

JOB DESCRIPTION

Make outbound calls to customers with overdue payments and explain their account status clearly and professionally.

Negotiate payment arrangements, track promises to pay, and ensure timely recovery while maintaining accurate and detailed account notes.

Handle inbound calls related to billing, disputes, and account status, aiming for first-call resolution and high customer satisfaction.

De-escalate sensitive situations and route complex issues to the right internal teams.

Work strictly within FDCPA and client-specific compliance guidelines for all customer interactions.

What we’re looking for:

Excellent spoken and written English for US customer interactions.

Strong listening, empathy, and conflict-resolution skills.

Comfort with targets, call metrics, and CRM tools for documentation.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this International Voice Process job

What is the eligibility criteria to apply for this International Voice Process job?
Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this International Voice Process job?
Ans: This International Voice Process job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process job?
Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Tie-in.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process role?
Ans: There is an immediate opening of 10 International Voice Process at Tie-in
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process job?
Ans: This International Voice Process job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Domestic Calling, International Calling

Shift

Night

Contract Job

Salary

₹ 10000 - ₹ 25000

English Proficiency

Yes

Contact Person

Tripta Verma

Interview Address

Sas Nagar, Mohali

Posted 3 days ago

Apply to similar jobs