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Customer Support International Voice Process

salary 28,000 - 34,000 /month
company-logo
job companyStartek
job location Kadugodi, Bangalore
job experience1 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, PF
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International Voice Process to join our team at STARTEK to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹28,000 - ₹34,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support International Voice Process job

  1. What skills and experience do you need for this Customer Support International Voice Process job?
    Ans : To apply for this Customer Support International Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹28,000-₹34,000 per month in this Customer Support International Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kadugodi, Bangalore.
  5. How many vacancies are there for this Customer Support International Voice Process job?
    Ans : There are 50 vacancies for this Customer Support International Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Voice Process, you will work on skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process position is Kadugodi, Bangalore.
  9. Who is the right fit for this Customer Support International Voice Process job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process with 1-3 years of experience is the right fit for this Customer Support International Voice Process job.
  10. What makes this Customer Support International Voice Process job a good opportunity?
    Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹28,000-₹34,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF

Skills Required

International Calling, Non-voice/Chat Process, Computer Knowledge, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 28000 - ₹ 34000

English Proficiency

Yes

Contact Person

Amarnath Rao

Interview Address

ITPL Explorer, ITPL, Bangalore
Posted 8 hours ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > International Voice Process