International Voice Process

22,000 - 35,000 /month

Sparkle Lyf

KR Puram, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Benefits: Cab

Job Description

We are looking for a International Voice Process to join our team at Sparkle Lyf. The role offers ₹ 22,000 - ₹ 35,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this International Voice Process job

Can freshers or experienced candidates apply for this International Voice Process role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this International Voice Process role.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹35,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KR Puram, Bangalore.
How many vacancies are there for this International Voice Process job?
Ans : There are 99 vacancies for this International Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this International Voice Process position is KR Puram, Bangalore.
Who is the right fit for this International Voice Process job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-1 years of experience is the right fit for this International Voice Process job.
What makes this International Voice Process job a good opportunity?
Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹22,000-₹35,000 per month. This is a Full Time job and has 99 openings.