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Customer Support International Voice Process

salary 20,000 - 30,000 /month
company-logo
job companyShri Shyam Consulting
job location DLF CITY PHASE 4, Gurgaon
job experience0 - 1 years Experience in Customer Support / TeleCaller
20 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift

Job Description

We are looking for a International Voice Process to join our team at Shri Shyam Consulting. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 20,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support International Voice Process job

  1. Can freshers or experienced candidates apply for this Customer Support International Voice Process role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support International Voice Process role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Support International Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 4, Gurgaon.
  5. How many vacancies are there for this Customer Support International Voice Process job?
    Ans : There are 20 vacancies for this Customer Support International Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process position is DLF CITY PHASE 4, Gurgaon.
  8. What makes this Customer Support International Voice Process job a good opportunity?
    Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 20 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

Rashmi
Posted 7 hours ago
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