International Voice Process

30,000 - 40,000 /month

Reliable First Adcon Private Limited

Phase-3 Hinjewadi, Pune

1 - 6+ years Experience in Customer Support / TeleCaller

60 Openings

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Computer Knowledge

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

Job Description

Role & responsibilities

Resolving billing issues through inbound calls and emails using query solving techniques and providing clear and concise information. Answering questions about billing or services.
Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.
Listen actively to customer needs, concerns, and feedback, and respond appropriately.
Accurately document customer interactions and update records in the CRM system.
Collaborate with team members and other departments to resolve complex issues.

Required profile

Min 12 month of international Voice experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this International Voice Process job

What skills and experience do you need for this International Voice Process job?
Ans : To apply for this International Voice Process job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 1-7 years of experience.
What salary is offered for this International Voice Process job?
Ans : The salary for this International Voice Process job ranges between ₹30,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase-3 Hinjewadi, Pune.
How many openings are available for this position?
Ans : There are 60 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What does the role of International Voice Process involve?
Ans : As a International Voice Process, your work will involve skills like International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Voice Process job is located in Phase-3 Hinjewadi, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 1-7 years of experience is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 60 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Cab, Insurance, PF

Skills Required

Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process, Voice Process, International Voice calling, customer support, customer query, Billing experience, Issues in Billing