Job post summary
Date posted: July 4, 2026
Pay: ₹350,000.00 - ₹470,000.00 per month
Job description:
We’re Hiring | Customer Support Executive – International Voice Process
Location: Hyderabad
Experience: 1–5 Years
Join our team and build your career in an exciting International Inbound Voice Process.
Key Responsibilities:
• Handle inbound customer calls and resolve customer queries efficiently
• Deliver excellent customer service and ensure customer satisfaction
• Understand customer concerns and provide appropriate solutions
• Maintain accurate records of customer interactions
• Escalate complex issues to the appropriate teams
• Meet quality and productivity targets
• Follow company policies and customer service guidelines
Required Skills:
• International Voice Process Experience
• Inbound Customer Support
• Excellent English Communication (Verbal & Written)
• Customer Service
• Customer Handling Skills
• Problem-Solving Ability
• Active Listening
• Call Handling
• Conflict Resolution
• Basic Computer Knowledge
• MS Office
• Time Management
• Multitasking
• Teamwork
Eligibility:
• Minimum 1 year of experience in an International Voice Process (Inbound Calling) is mandatory
• Excellent communication skills in English
• Ability to work in a fast-paced, target-driven environment
• Comfortable working in 24/7 rotational shifts, including night and graveyard shifts
• Immediate joiners or candidates serving up to 15 days’ notice are preferred
Why Join Us?
Attractive salary package with performance incentives
Two-way cab facility
₹20,000 Loyalty Bonus
Career growth opportunities
Supportive and dynamic work environment