📢 WE ARE HIRING! International Voice Process – Customer Support Associate
Are you confident speaking with global customers and ready to grow your career in international customer support? Join our team!
📍 Location: [City] (Work from Office)
💼 Experience: 6 months – 1 year in International Voice Process / BPO
🎓 Qualification: Graduates & Undergraduates can apply
💰 Salary: Up to ₹6 LPA (based on experience, skills, and interview performance)
🕒 Shifts: 24/7 rotational shifts (night shifts for international customers)
🔹 Key Responsibilities:
• Handle inbound/outbound calls from international customers (US/UK/Australia)
• Understand customer issues and provide accurate, timely resolutions
• Communicate professionally and deliver an excellent customer experience
• Document customer interactions and update records in the CRM
• Escalate complex issues to the appropriate team
• Meet quality, productivity, and customer satisfaction targets
🔹 What We're Looking For:
• 6 months to 1 year of experience in an International Voice Process
• Excellent spoken English with clear pronunciation and a neutral accent
• Strong listening, problem-solving, and customer-handling skills
• Basic computer and CRM knowledge
• Ability to multitask in a fast-paced environment
• Comfortable working night and rotational shifts
🌟 Why Join Us?
• Competitive salary package
• Exposure to international clients
• Training and development programs
• Clear career growth opportunities
• Supportive and professional work environment
📞 Interested? Call or WhatsApp to book your interview slot:
Surya – 8867825850
📧 Suryaraj@prorecruittechnologies.com
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