International Voice Process

21,000 - 32,000 /month

Passion People

Mahadevpura, Bangalore

6+ months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Executive to join our team at Pasion People. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers Rs 19000 to Rs 24000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner.

•Address customer queries, concerns and complaints with a problem solving approach.

• Maintain accurate records of customer interactions and follow ups

•Provide timely and relevant information to customers to resolve their issues.

•Work collaboratively with other teams to escalate and resolve complex issues.

•Meet performance targets, including call, handling time, customer satisfaction, and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th pass and 0-6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Voice Process job

What are the eligibility criteria for this International Voice Process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-30 years of experience for this International Voice Process job offered by Passion People in Mahadevpura, Bangalore.
What salary is offered for this International Voice Process job?
Ans : The salary for this International Voice Process job ranges between ₹21,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahadevpura, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
Where is this job located?
Ans : This International Voice Process job is located in Mahadevpura, Bangalore.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹21,000-₹32,000 per month. This is a Full Time opportunity and has 50 openings available.