International Voice Process

23,000 - 34,000 /month*

Leading Mnc Bpo Company

Phase 11 Sector 65 Mohali, Mohali

₹7,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

70 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF, Medical Benefits

PAN Card, Aadhar Card

Job Description

Free Placement ,No Fee to be paid..

for more information & interview appointment, Feel free to Call Ms.Asha 9780947987

We are looking for a International Voice Process to join our team at Leading MNC BPO Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹23,000 - ₹34,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Voice Process job

Can freshers or experienced candidates apply for this International Voice Process role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this International Voice Process role.
What is the salary and job type for this role?
Ans : The salary for this International Voice Process job ranges between ₹23,000-₹34,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Phase 11 Sector 65 Mohali, Mohali.
How many vacancies are there for this International Voice Process job?
Ans : There are 70 vacancies for this International Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Voice Process job?
Ans : As a International Voice Process, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Voice Process position is Phase 11 Sector 65 Mohali, Mohali.
Who is the right fit for this International Voice Process job?
Ans : A candidate having skills like Computer Knowledge with 0-3 years of experience is the right fit for this International Voice Process job.
What makes this International Voice Process job a good opportunity?
Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹23,000-₹34,000 per month. This is a Full Time job and has 70 openings.