International Voice Process

23,000 - 24,000 /month

Kgis

BTM 1st Stage, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF

Job Description

We are looking for a International Voice Process to join our team at KGIS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹23,000 - ₹24,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Voice Process job

Who is eligible to apply for this International Voice Process job at Kgis?
Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling, Query Resolution for this International Voice Process job offered by Kgis.
How much can you earn in this position?
Ans : You can earn between ₹23,000-₹24,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like International Calling, Query Resolution.
Where is this job located?
Ans : This International Voice Process job is located in BTM 1st Stage, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 1-1 years of experience is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹23,000-₹24,000 per month. This is a Full Time opportunity and has 25 openings available.