International Voice Process

salary 25,000 - 30,000 /month
company-logo
job companyKay Kay Facilities & Engineering Services Private Limited
job location Udyog Vihar Industrial Area Phase VI, Gurgaon
job experience0 - 3 years Experience in Customer Support / TeleCaller
New
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Bike, PAN Card, Aadhar Card

Job Description

We are looking for a International Voice Process to join our team at Kay Kay Facilities & Engineering Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹25000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Voice Process job

  1. What is the eligibility criteria to apply for this International Voice Process job?
    Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
  3. How many working days are there for this International Voice Process job?
    Ans: This International Voice Process job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Voice Process job?
    Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., KAY KAY FACILITIES & ENGINEERING SERVICES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Voice Process role?
    Ans: There is an immediate opening of 5 International Voice Process at KAY KAY FACILITIES & ENGINEERING SERVICES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Voice Process job?
    Ans: This International Voice Process job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

International Calling, Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 30000

English Proficiency

Yes

Contact Person

Shivani Koulge

Interview Address

Sector 32
Posted 10 hours ago
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