International Voice Process

Job Description:

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, candidate will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. Candidate will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.

Key Responsibilities:

• Answering incoming calls from customers in a professional and courteous manner.

• Listening actively to customers and asking probing questions to fully understand their needs and concerns.

• Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.

• Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.

• Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.

• Meeting or exceeding individual and team sales targets.

• Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., IMPOS GLOBAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 10 International Voice Process at IMPOS GLOBAL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Night Shift.