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Customer Support International Voice Process

salary 17,000 - 22,000 /month
company-logo
job companyHeer Business Process Management Private Limited
job location Mansarovar, Jaipur
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a International Voice Process to join our team at Heer Business Process Management Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹17000 - ₹22000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support International Voice Process job

  1. What skills and experience do you need for this Customer Support International Voice Process job?
    Ans : To apply for this Customer Support International Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-3 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹22,000 per month in this Customer Support International Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
  5. How many vacancies are there for this Customer Support International Voice Process job?
    Ans : There are 10 vacancies for this Customer Support International Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Voice Process, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process position is Mansarovar, Jaipur.
  9. Who is the right fit for this Customer Support International Voice Process job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Support International Voice Process job.
  10. What makes this Customer Support International Voice Process job a good opportunity?
    Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹17,000-₹22,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF, Insurance

Skills Required

International Calling, Query Resolution, Computer Knowledge, customer support, customer retention, customer calling, outbound voice process, Australia voice process, UK Voice Process

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 22000

English Proficiency

Yes

Contact Person

Litty Shaji
Posted 8 hours ago
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