Roles and Responsibilities:
Availability for In-Office Training: Must be available to attend on-site training during the agreed dates. The course is selective and designed for success—active participation, commitment, and content assimilation will ensure a smooth pass.
Communication Skills Demonstrates strong verbal and written communication abilities, with the capacity to express ideas clearly and professionally.
Office Automation Proficiency Comfortable navigating multiple digital platforms and office tools simultaneously; shows agility in handling various software environments.
English Language Proficiency Minimum C1 level in English, ensuring effective communication in professional settings.
Typing Speed Minimum typing speed of 25 words per minute (WPM) required for operational efficiency.
Educational Background
However, any graduate would be preferred.
BPO Experience Proven work experience of at least 6 months in a BPO environment, showcasing familiarity with process-driven roles and customer engagement.
Shift Flexibility Open to working in rotational shifts. Candidate will be required to work 5 days a week. Sat & Sun will NOT be fixed offs.
Voice or Chat Process Experience (Preferred) Prior experience in a voice or chat-based process is preferred, indicating readiness for customer-facing or support roles.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.