International Voice Process

14,000 - 16,000 /month

Digitide Solutions Limited

Hi-Tech City, Hyderabad

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for Freshers to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of 14000-16000 and opportunities for growth.

Key Responsibilities:

Canidates should be fluent in Hindi and English
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Under Graduates/ Graduates. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International Voice Process job

What skills and experience do you need for this International Voice Process job?
Ans : To apply for this International Voice Process job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this International Voice Process job?
Ans : The salary for this International Voice Process job ranges between ₹14,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What does the role of International Voice Process involve?
Ans : As a International Voice Process, your work will involve skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Voice Process job is located in Hi-Tech City, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹14,000-₹16,000 per month. This is a Full Time opportunity and has 50 openings available.