Customer Support International Voice Process

18,000 - 23,000 /month

Blackstone Infomatics

CBM Compound, Visakhapatnam

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Software & IT Services

Diploma and above

All genders

5 days working | Night Shift

Bank Account, Aadhar Card, PAN Card

Job Description

We are looking for a International Voice Process to join our team at Blackstone Infomatics. The role offers ₹18000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support International Voice Process job

Who is eligible to apply for this Customer Support International Voice Process job at Blackstone Infomatics?
Ans : Candidates should have a Diploma and above qualification for this Customer Support International Voice Process job offered by Blackstone Infomatics.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹23,000 per month in this Customer Support International Voice Process position.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in CBM Compound, Visakhapatnam.
How many vacancies are there for this Customer Support International Voice Process job?
Ans : There are 10 vacancies for this Customer Support International Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process position is CBM Compound, Visakhapatnam.
What makes this Customer Support International Voice Process job a good opportunity?
Ans : This Customer Support International Voice Process job is a good opportunity as it offers a salary between ₹18,000-₹23,000 per month. This is a Full Time job and has 10 openings.