International Voice Process

55,000 - 60,000 /month

Bhagirathi International

Work from home

1 - 4 years Experience in Customer Support / TeleCaller

20 Openings

Work From Home

Full Time

Skills Required

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

5 days working | Day Shift

Job Benefits: Cab, Meal, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Voice Process to join our team at Bhagirathi International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹55000 - ₹60000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International Voice Process job

What skills and experience do you need for this International Voice Process job?
Ans : To apply for this International Voice Process job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 1-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹55,000-₹60,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this International Voice Process job?
Ans : There are 20 vacancies for this International Voice Process role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this International Voice Process role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this International Voice Process position is Aman Vihar, Delhi.
Who is the right fit for this International Voice Process job?
Ans : A candidate having skills like International Calling, Query Resolution, Non-voice/Chat Process with 1-4 years of experience is the right fit for this International Voice Process job.
What makes this International Voice Process job a good opportunity?
Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹55,000-₹60,000 per month. This is a Full Time job and has 20 openings.