International Voice Process

15,000 - 17,000 /month

Aim Plus Staffing Solutions

Gift City, Ahmedabad

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

🚀 We’re Hiring | Non-Voice Process | Gujarat GIFT City (Gandhinagar) 🚀

We are hiring Fresher candidates for a Voice and Non-Voice Quality Evaluation role at GIFT City, Gandhinagar.

🔹 Role Objective
Evaluate pre-recorded audio calls, texts, and transcripts for Ads Quality and Compliance as per defined guidelines. Identify potential fraud, scams, phishing, or any misuse of customer-sensitive information by advertisers.

🔹 Job Details
Role: Process Executive (PE) – Quality Evaluation
Process: Non-Voice
Qualification: Any Graduate
Experience: Fresher to 2+ years experience
Fresher (PDC Certificate is mandatory)
Shift: Day Shift- Non Voice shift time - (9:00 AM – 7:00 PM) and Voice shift time (2:00 PM to 11:00 PM)

Work Mode: Complete Work From Office (Mon–Fri)
Job Location: GIFT City, District Gandhinagar, Gujarat
CTC: ₹2.80 LPA (PE – Fresher to 1 year candidates)
Exp:1+ years: upto 4.25 LPA, Including Variable
Cab Facility: 1 side Cab provided.

🔹 Interview Process
Screening
Versant Assessment (Minimum score: 50)
OPS Interview

🔹 Role Responsibilities
Review pre-recorded calls, texts, and messages
Obtain and validate consumer/provider information
Identify Scam / Phishing and exposure of sensitive customer data
Evaluate cases against quality & compliance parameters
Meet productivity and quality targets
Work collaboratively with internal teams

🔹 Skills & Qualifications
[Important] Strong analytical and comprehension skills
[Important] Excellent written & verbal communication skills
[Important] Good decision-making and logical reasoning ability
Knowledge of websites and online navigation
Strong multitasking and time-management skills
Proactive, organized, and team-oriented mindset
Basic knowledge of Excel

🔹 Preferred Attributes
Basic understanding of US culture
Prior Customer Service experience is an added advantage

📩 Resume Sharing:
📞 WhatsApp: 9900419400
📌 Note: Only local candidates are preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International Voice Process job

Can freshers or experienced candidates apply for this International Voice Process role?
Ans : Candidates who have a Graduate and above qualification can apply for this International Voice Process role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹17,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gift City, Ahmedabad.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like International Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This International Voice Process job is located in Gift City, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Non-voice/Chat Process along is ideal for this International Voice Process job.
Why should you apply for this International Voice Process job?
Ans : This International Voice Process job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 50 openings available.