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International Voice Process

salary 20,000 - 50,000 /month
company-logo
job companyAbc First
job location Manyata Tech Park, Bangalore
job experience1 - 4 years Experience in Customer Support / TeleCaller
Replies in 24hrs
30 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift

Job Description

We are looking for a International Voice Process to join our team at Abc First. The role offers ₹20,000 - ₹50,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International Voice Process job

  1. What skills and experience do you need for this International Voice Process job?
    Ans : To apply for this International Voice Process job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this International Voice Process job ranges between ₹20,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This International Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Manyata Tech Park, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 30 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this International Voice Process job is open for both male and female candidates.
  7. What are the key responsibilities of this International Voice Process job?
    Ans : As a International Voice Process, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This International Voice Process job is located in Manyata Tech Park, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-4 years of experience is ideal for this International Voice Process job.
  10. Why should you apply for this International Voice Process job?
    Ans : This International Voice Process job offers a salary between ₹20,000-₹50,000 per month. This is a Full Time opportunity and has 30 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, International Calling, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 50000

English Proficiency

Yes

Contact Person

Srividya

Interview Address

Manyata Tech Park, Nagawara, Manyata Tech Park, Bangalore
Posted 10+ days ago
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