Customer Support International Voice Process Agent

18,000 - 35,000 /month

Xonobics It

Begumpet, Hyderabad

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

Graduate and above

All genders

6 days working | Night Shift

Job Description

Job Title: Tax Analyst – International Voice Process

Key Responsibilities:

· Handle inbound and outbound international calls to assist customers with tax-related queries, products, and services.

· Clearly and professionally explain company offerings to existing and potential customers.

· Gather, verify, and update customer information accurately in the system.

· Identify customer needs by asking relevant questions and providing effective solutions.

· Address and resolve customer issues promptly while maintaining high service standards.

· Process product orders and service requests efficiently.

· Recommend appropriate solutions based on customer requirements and company policies.

Eligibility Criteria:

· Experience: 1 to 2 years.

· Education: Graduate in any discipline (Commerce background preferred but not mandatory).

Skills:

· Excellent verbal and written communication skills in English.

· Strong interpersonal, listening, and problem-solving abilities.

· Professional demeanor with a customer-centric approach.

· Willingness to work in an international voice process and night shifts.

Work Details:

· Salary Package: ₹2.4 LPA-3LPA

· Shift Timing: Night Shift (8:00 PM – 6:00 AM)

· Working Days: 6 days a week, No cab facility.

· Location: Begumpet, Hyderabad (Near Prakash Nagar Metro Station).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support International Voice Process Agent job

What qualifications and experience are required for this Customer Support International Voice Process Agent position?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹18,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process Agent job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Begumpet, Hyderabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Process Agent job?
Ans : As a Customer Support International Voice Process Agent, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support International Voice Process Agent job is located in Begumpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-2 years of experience is ideal for this Customer Support International Voice Process Agent job.
Why should you apply for this Customer Support International Voice Process Agent job?
Ans : This Customer Support International Voice Process Agent job offers a salary between ₹18,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.