International Voice Process Agent

salary 20,000 - 25,000 /Month
company-logo
job companyStarhire Consultancy
job location Kalyani Nagar, Pune
job experienceFreshers in Customer Support / TeleCaller
30 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift

Job Description

We are looking for a International Voice Process Agent to join our team at Starhire Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the night shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this International Voice Process Agent job

  1. What is the eligibility criteria to apply for this International Voice Process Agent job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Pune.
  3. How many working days are there for this International Voice Process Agent job?
    Ans: This International Voice Process Agent job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Voice Process Agent job?
    Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., STARHIRE CONSULTANCY.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Voice Process Agent role?
    Ans: There is an immediate opening of 30 International Voice Process Agent at STARHIRE CONSULTANCY
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Voice Process Agent job?
    Ans: This International Voice Process Agent job has Night Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Skills Required

International Calling

Shift

Night

Salary

₹ 20000 - ₹ 25000

English Proficiency

Yes

Contact Person

Arbaaz Kazi

Interview Address

kalyani Nagar , Pune
Posted 10+ days ago
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