International Voice Process Agent

20,000 - 30,000 /month

Staffinger Solutions Llp

Mansarovar, Jaipur

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Process Associate

The role involves handling international calling, lead generation, and conversions to drive business growth.

Process Associates are responsible for data entry, preparing reports, and assisting with compliance requirements while ensuring all targets are met within the provided timelines. They will collaborate with teams to streamline workflows, identify areas for improvement, and contribute to overall efficiency.

🔑 Key Responsibilities

• International Calling & Sales: Gather leads and produce sales by speaking with prospective and current customers over the phone.

• Target Management: Consistently meet or exceed performance targets within the provided timelines.

• Client Interaction: Handle inbound and outbound calls to international clients, providing detailed product information and resolving queries effectively.

• Lead Management: Document customer feedback and proactively follow up on leads to improve customer relationships and conversion rates.

• Documentation: Maintain and update records, reports, and essential documentation.

• Compliance & Audits: Support process audits and ensure all activities meet compliance requirements.

• Collaboration: Coordinate with cross-functional teams to resolve issues and optimize processes.

🎯 Requirements

• Education: Bachelor’s degree or equivalent qualification.

• Communication: Excellent verbal and written communication skills, specifically for international client interaction.

• Interpersonal: Strong teamwork abilities and a sales-oriented mindset.

• Technical Skills: Proficiency in MS Office and basic computer literacy.

• Efficiency: Proven ability to manage time effectively to hit deadlines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Voice Process Agent job

What skills and experience do you need for this International Voice Process Agent job?
Ans : To apply for this International Voice Process Agent job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this International Voice Process Agent job?
Ans : The salary for this International Voice Process Agent job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This International Voice Process Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many vacancies are there for this International Voice Process Agent job?
Ans : There are 10 vacancies for this International Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this International Voice Process Agent job is open for both male and female candidates.
What does the role of International Voice Process Agent involve?
Ans : As a International Voice Process Agent, your work will involve skills like Computer Knowledge, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International Voice Process Agent position is Mansarovar, Jaipur.
Who is the right fit for this International Voice Process Agent job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this International Voice Process Agent job.
What makes this International Voice Process Agent job a good opportunity?
Ans : This International Voice Process Agent job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.