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Customer Support International Voice Process Agent

salary 19,000 - 22,000 /month
company-logo
job companyMs Cool
job location Sitapura, Jaipur
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Night Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International Voice Process Agent to join our team at Ms Cool to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 19,000 - ₹ 22,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support International Voice Process Agent job

  1. Can freshers or experienced candidates apply for this Customer Support International Voice Process Agent role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support International Voice Process Agent role.
  2. What salary is offered for this Customer Support International Voice Process Agent job?
    Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹19,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process Agent job follows a Night shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sitapura, Jaipur.
  5. How many vacancies are there for this Customer Support International Voice Process Agent job?
    Ans : There are 2 vacancies for this Customer Support International Voice Process Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
  7. What does the role of Customer Support International Voice Process Agent involve?
    Ans : As a Customer Support International Voice Process Agent, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process Agent position is Sitapura, Jaipur.
  9. Who is the right fit for this Customer Support International Voice Process Agent job?
    Ans : A candidate having skills like International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support International Voice Process Agent job.
  10. What makes this Customer Support International Voice Process Agent job a good opportunity?
    Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹19,000-₹22,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 19000 - ₹ 22000

Contact Person

Madhur Mohan Vashisth
Posted 19 hours ago

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Job Hai > Jobs in Jaipur > Customer Support / TeleCaller Jobs in Jaipur > International Voice Process Agent