International Voice Process Agent

16,800 - 36,000 /month*

Intouchcx

Electronic City, Bangalore

₹6,000 incentives included

6+ months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Voice Process Agent to join our team at Intouchcx to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16800 - ₹36000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Voice Process Agent job

What skills and experience do you need for this International Voice Process Agent job?
Ans : To apply for this International Voice Process Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,500-₹36,000 per month in this International Voice Process Agent position.
What shift and timings does this job follow?
Ans : This International Voice Process Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Electronic City, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process Agent, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This International Voice Process Agent job is located in Electronic City, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-7 years of experience is ideal for this International Voice Process Agent job.
Why should you apply for this International Voice Process Agent job?
Ans : This International Voice Process Agent job offers a salary between ₹16,500-₹36,000 per month. This is a Full Time opportunity and has 99 openings available.