International Voice Process Agent

ello ,

I hope this message finds you well.

As, I am reaching out on behalf of Olive Green Consulting, a boutique recruitment firm committed to connecting top talent with leading organizations across various industries. We pride ourselves on a consultative approach and a deep understanding of both client and candidate needs.

We are currently hiring for an exciting position with one of our esteemed clients,  [ IGT Solutions Pvt Ltd], and based on your background, we believe you could be a strong fit for this role.

Job Title: Process Associate

Company: IGT Solutions
Work Mode: Work From Office (WFO)
Location:

Job Overview:

IGT Solutions is looking for experienced Process Associates to support business operations and deliver excellent service across designated processes. The ideal candidate should have strong communication skills, problem-solving ability, and prior experience in a similar role.

Key Responsibilities:

• Handle customer queries through calls, emails, or chats as per process requirements

• Maintain accurate documentation and update systems regularly

• Ensure timely resolution of issues while adhering to quality standards

• Coordinate with internal teams to address escalations or customer needs

• Meet performance targets such as accuracy, productivity, and turnaround time

• Follow company policies and standard operating procedures

Required Skills & Qualifications:

• Minimum 6 months of experience in a Process Associate or related role

• Good communication and interpersonal skills

• Basic computer proficiency and typing skills

• Ability to work in rotational shifts (if applicable)

• Strong attention to detail and customer-oriented approach

• Ability to work in a fast-paced environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this International Voice Process Agent job

1. What is the eligibility criteria to apply for this International Voice Process Agent job?
   Ans: The candidate should be Post Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹28000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Voice Process Agent job?
   Ans: This International Voice Process Agent job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Voice Process Agent job?
   Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Hire Mentum.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process Agent role?
   Ans: There is an immediate opening of 20 International Voice Process Agent at Hire Mentum
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process Agent job?
   Ans: This International Voice Process Agent job has Rotational Shift.