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International Voice Process Agent

salary 18,000 - 33,000 /month*
company-logo
job companyHeadsup Hr Solutions Private Limited
job location Wheelers Road, Bangalore
incentive₹5,000 incentives included
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Kannada
qualification
12th Pass and above
gender
Females Only
jobShift
5 days working | Night Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

  • Handle inbound & outbound calls with international customers

  • Respond to customer queries via chat and email

  • Provide accurate information and resolve customer issues promptly

  • Maintain professionalism and customer satisfaction in all interactions

  • Update customer details and interactions in CRM systems

  • Meet quality, productivity, and SLA targets


Eligibility Criteria:

  • Education: Any Graduate / Undergraduate

  • Experience: Freshers or candidates with BPO/Customer Support experience

  • Communication: Excellent English communication (mandatory)

  • Willingness to work in night shifts / rotational shifts


Required Skills:

  • Strong verbal and written communication

  • Good typing speed and email etiquette

  • Active listening and problem-solving skills

  • Multitasking ability (handling calls + chat)

  • Customer handling and interpersonal skills

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this International Voice Process Agent job

  1. What qualifications and experience are required for this International Voice Process Agent position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this International Voice Process Agent job ranges between ₹18,000-₹33,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This International Voice Process Agent job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Wheelers Road, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this International Voice Process Agent job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This International Voice Process Agent job is located in Wheelers Road, Bangalore.
  8. Why should you apply for this International Voice Process Agent job?
    Ans : This International Voice Process Agent job offers a salary between ₹18,000-₹33,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF, Medical Benefits, Meal, Insurance

Shift

Night

Contract Job

No

Salary

₹ 18000 - ₹ 33000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

Naveen K

Interview Address

, Wheelers Road, Bangalore
Posted a day ago
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