Customer Support International Voice Process Agent

20,000 - 30,000 /month

Global Solutions

Indira Nagar, Bangalore

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: B2B Sales

12th Pass and above

Males Only

5 days working | Night Shift

Job Benefits: Insurance, PF

Bike

Job Description

We are looking for a International Voice Process Agent to join our team at Global Solutions. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support International Voice Process Agent job

Can freshers or experienced candidates apply for this Customer Support International Voice Process Agent role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support International Voice Process Agent role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process Agent job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Bangalore.
How many vacancies are there for this Customer Support International Voice Process Agent job?
Ans : There are 25 vacancies for this Customer Support International Voice Process Agent role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Customer Support International Voice Process Agent job. No prior experience is required.
What are the key responsibilities of this Customer Support International Voice Process Agent job?
Ans : As a Customer Support International Voice Process Agent, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process Agent position is Indira Nagar, Bangalore.
Who is the right fit for this Customer Support International Voice Process Agent job?
Ans : A candidate having skills like International Calling is the right fit for this Customer Support International Voice Process Agent job.
What makes this Customer Support International Voice Process Agent job a good opportunity?
Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 25 openings.