Customer Support International Voice Process Agent

15,000 - 24,000 /month*

Convergeon.io

Clerk Colony, Indore

₹4,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Rotational Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Voice Process Agent to join our team at Convergeon.io to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹15000 - ₹24000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support International Voice Process Agent job

What qualifications and experience are required for this Customer Support International Voice Process Agent position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹15,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Clerk Colony, Indore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Process Agent job?
Ans : As a Customer Support International Voice Process Agent, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support International Voice Process Agent job is located in Clerk Colony, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-1 years of experience is ideal for this Customer Support International Voice Process Agent job.
Why should you apply for this Customer Support International Voice Process Agent job?
Ans : This Customer Support International Voice Process Agent job offers a salary between ₹15,000-₹24,000 per month. This is a Full Time opportunity and has 10 openings available.