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Customer Support International Voice Process Agent

salary 25,000 - 40,000 /month*
company-logo
job companyBpo
job location Nagavara, Bangalore
incentive₹8,000 incentives included
job experience6+ months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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Job Description

We are looking for a International Voice Process Agent to join our team at Bpo. The role offers ₹25,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support International Voice Process Agent job

  1. What skills and experience do you need for this Customer Support International Voice Process Agent job?
    Ans : To apply for this Customer Support International Voice Process Agent job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-7 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹40,000 per month in this Customer Support International Voice Process Agent position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process Agent job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nagavara, Bangalore.
  5. How many vacancies are there for this Customer Support International Voice Process Agent job?
    Ans : There are 50 vacancies for this Customer Support International Voice Process Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Voice Process Agent, you will work on skills like Domestic Calling, International Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process Agent position is Nagavara, Bangalore.
  9. Who is the right fit for this Customer Support International Voice Process Agent job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Support International Voice Process Agent job.
  10. What makes this Customer Support International Voice Process Agent job a good opportunity?
    Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹25,000-₹40,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Non-voice/Chat Process, International Calling, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 40000

English Proficiency

Yes

Contact Person

Kyra K

Interview Address

Manyata Tech Park, Manyata Tech Park, Bangalore
Posted 10+ days ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > International Voice Process Agent