Customer Support International Voice Process Agent

22,000 - 25,000 /month

Axon Global Tech

M.G Road, Bangalore

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: B2B Sales

Post Graduate and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a International Voice Process Agent to join our team at Axon Global Tech. The role offers ₹22000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support International Voice Process Agent job

What skills and experience do you need for this Customer Support International Voice Process Agent job?
Ans : To apply for this Customer Support International Voice Process Agent job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along.
What salary is offered for this Customer Support International Voice Process Agent job?
Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹22,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in M.G Road, Bangalore.
How many vacancies are there for this Customer Support International Voice Process Agent job?
Ans : There are 50 vacancies for this Customer Support International Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
What does the role of Customer Support International Voice Process Agent involve?
Ans : As a Customer Support International Voice Process Agent, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process Agent position is M.G Road, Bangalore.
Who is the right fit for this Customer Support International Voice Process Agent job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling is the right fit for this Customer Support International Voice Process Agent job.
What makes this Customer Support International Voice Process Agent job a good opportunity?
Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹22,000-₹25,000 per month. This is a Full Time job and has 50 openings.