International Voice Process Agent

20,000 - 25,000 /Month

Archelos Intelsense Technologies Private Limited

Electronic City, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

New

60 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Healthcare

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab

Job Description

We are looking for a International Voice Process Agent to join our team ARCHELOS INTELSENSE TECHNOLOGIES PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this International Voice Process Agent job

What is the eligibility criteria to apply for this International Voice Process Agent job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this International Voice Process Agent job?
Ans: This International Voice Process Agent job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process Agent job?
Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., ARCHELOS INTELSENSE TECHNOLOGIES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process Agent role?
Ans: There is an immediate opening of 60 International Voice Process Agent at ARCHELOS INTELSENSE TECHNOLOGIES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process Agent job?
Ans: This International Voice Process Agent job has Night Shift.