Customer Support International Telesales Executive

We are hiring enthusiastic and customer-focused Vacation Package Guide Executives for the Webshark Tech BPO process. The role involves assisting USA-based customers by guiding them through luxury vacation packages, travel benefits, resort stays, and promotional offers. Candidates should have excellent communication skills and the ability to provide a smooth and professional customer experience.

Key Responsibilities:

Handle inbound and outbound calls with customers from the USA

Explain vacation packages, resort stays, and travel offers

Guide customers in selecting suitable vacation plans

Build customer interest and maintain positive client relationships

Provide accurate information regarding package benefits and booking procedures

Maintain customer data and update CRM records

Coordinate with the sales and support team for smooth operations

Achieve daily and monthly performance goals

Required Skills

Excellent English communication skills

Strong customer interaction and convincing abilities

Basic computer and CRM knowledge

Ability to work in a fast-paced international BPO environment

Positive attitude and professional behavior

Experience in travel, telecalling, or sales process is an added advantage

Eligibility:

HSC / Graduate

Freshers can apply

Prior international calling experience preferred but not mandatory

Benefits

Fixed salary

Attractive incentives and bonuses

Professional training provided

Career growth opportunities

Supportive work environment

Preferred Candidate Profile

We are looking for energetic individuals who are passionate about customer service and interested in building a career in the travel and vacation industry while representing the process professionally.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.