International Technical Support

19,500 - 22,000 /month

Know N Share

Bommanahalli, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Technical Support to join our team at Bpo. The role offers ₹19,500 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Technical Support job

Can freshers or experienced candidates apply for this International Technical Support role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this International Technical Support role.
What salary is offered for this International Technical Support job?
Ans : The salary for this International Technical Support job ranges between ₹19,500-₹22,000 per month.
What shift and timings does this job follow?
Ans : This International Technical Support job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Technical Support job is open for both male and female candidates.
What does the role of International Technical Support involve?
Ans : As a International Technical Support, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Technical Support job is located in Bommanahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-2 years of experience is ideal for this International Technical Support job.
Why should you apply for this International Technical Support job?
Ans : This International Technical Support job offers a salary between ₹19,500-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.