Notice Period: Immediate

Shift Timings: Night Shift

Work Type: On Site

No of Openings: 2

Salary: 3 - 4

Language: English

Skills: Calling, English

Experience: 3 - 5 years

Qualification: 12th

Age: 18 - 30 years

Description

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We are looking for skilled Inbound Customer Service Representatives with over 3 years of experience in international customer service. Candidates must have excellent spoken English skills, be 12th pass, and aged between 18 to 30 years. As a part of our team, you will handle customer inquiries, provide accurate information, and ensure high levels of customer satisfaction.

Responsibilities:

- Handle inbound customer queries via phone, email, and chat.

- Provide prompt, accurate, and courteous responses to customer inquiries.

- Build rapport and maintain positive relationships with customers.

- Follow communication procedures, guidelines, and policies.

- Identify and escalate priority issues as per established protocols.

Requirements:

- Minimum 3 years of experience in inbound international customer service.

- Excellent spoken English and strong communication skills.

- High school diploma (12th pass) required.

- Age between 18 to 30 years.

- Proficiency in CRM software and MS Office.

If you meet these qualifications and are passionate about delivering exceptional customer service, we invite you to apply for this rewarding opportunity.

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This description clearly outlines the necessary experience, language proficiency, educational background, and age range required for the role of Inbound Customer Service Representative.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this International Sales Process job

1. What is the eligibility criteria to apply for this International Sales Process job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Sales Process job?
   Ans: This International Sales Process job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Sales Process job?
   Ans: No, there is no fee applicable for applying this International Sales Process job and during the employment with the company, i.e., ECPL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Sales Process role?
   Ans: There is an immediate opening of 20 International Sales Process at ECPL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Sales Process job?
   Ans: This International Sales Process job has Night Shift.