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International Non Voice Process

salary 16,000 - 25,000 /month
company-logo
job companyWebtech Software Solutions
job location Whitefield, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
30 Openings
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: Cab, Insurance, PF
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International Non Voice Process to join our team at Webtech Software Solutions. The role offers ₹16000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Non Voice Process job

  1. What is the eligibility criteria to apply for this International Non Voice Process job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this International Non Voice Process job?
    Ans: This International Non Voice Process job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Non Voice Process job?
    Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., Webtech Software Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Non Voice Process role?
    Ans: There is an immediate opening of 30 International Non Voice Process at Webtech Software Solutions
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Non Voice Process job?
    Ans: This International Non Voice Process job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance, Cab

Skills Required

International Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 16000 - ₹ 25000

English Proficiency

Yes

Contact Person

Shiny

Interview Address

5th Floor, Trifecta Adatto, 21, ITPL Main Road, Garudachar Palya
Posted 10+ days ago
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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > International Non Voice Process