jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

International Non Voice Process

salary 17,000 - 25,000 /month
company-logo
job companyWebtech Software Solutions
job location Manyata Tech Park, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
33 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF
star
PAN Card, Aadhar Card, Bank Account
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a International Non Voice Process to join our team at Webtech Software Solutions. The role offers ₹17000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Non Voice Process job

  1. What is the eligibility criteria to apply for this International Non Voice Process job?
    Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹17000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this International Non Voice Process job?
    Ans: This International Non Voice Process job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Non Voice Process job?
    Ans: No, there is no fee applicable for applying this International Non Voice Process job and during the employment with the company, i.e., Webtech Software Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Non Voice Process role?
    Ans: There is an immediate opening of 33 International Non Voice Process at Webtech Software Solutions
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Non Voice Process job?
    Ans: This International Non Voice Process job has Rotational Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Cab

Skills Required

Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 25000

English Proficiency

Yes

Contact Person

Shiny

Interview Address

5th Floor, Trifecta Adatto, 21, ITPL Main Road, Garudachar Palya
Posted a day ago
similar jobs

Apply to similar jobs

Voice & Non-Voice Customer Support Executive

arrow
₹ 21,500 - 38,500 per month
Sairaksha Agritech Private Limited
Work from home
Skills: Query Resolution, Non-voice/Chat Process
New
12 Openings

BPO Non Voice Process Executive

arrow
₹ 20,000 - 40,000 per month
Hireedge Insights
Work from home
0 - 3 years Experience in Customer Support / TeleCaller
New
10 Openings

Email & Chat Process Executive

arrow
₹ 21,500 - 38,500 per month
Sairaksha Agritech Private Limited
Work from home
Skills: Non-voice/Chat Process, Computer Knowledge, Query Resolution
New
15 Openings
High DemandHigh Demand
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > International Non Voice Process